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Frequently Asked Questions
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We do not do returns. We are happy to help you exchange your items within four months of your purchase as long as the items are in good condition. If your made a purchase during a sale that was over 50% off, we unfortunately cannot exchange but we can give you a code for a new order. Email manager@verameat.com for assistance!
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Unforunately we don't include a packing slip/receipt in your order.
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We take exchanges within 4 months of the original purchase if the item is still in good condition. We typically do not accept exchanges for items purchased during sales that are over 50% off.
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If items ordered are not in stock, we special order it for you! Special orders take about 2-4 weeks to be made and prepared for shipping, which should be added to the following shipping services and turn around times:
USPS Standard Shipping (Domestic) 1–5 weeks
USPS Standard Shipping (Int'l) 2–6 weeks
USPS Express Mail (Int'l) 3–5 business days
FedEx Expedited (Domestic) 3–5 business days